Update Your Contact Information
Would we reach you during an outage with the contact information we have on file for you? Update your information by June 15, 2019, and you will be entered in a drawing for one of five $50 energy bill credits! Call our office at 800-253-5189 and update your information over the phone or print out this account update information coupon PDF file, fill out the top portion, and mail it back to us at PO Box 428, Denison IA 51442.
Access My Account
Want to pay your bill online? Looking for ways to control your energy use?
Access My Account is a secure part of our website where you will see these links:
- Your Account Information - Account number, name, mailing address, phone number, e-mail address, and current balance plus an option to make a one-time payment with your credit card.
- Your Account Maintenance- Request password change, light maintenance, change name/mailing address, letter of credit, or contact request.
- Your Financial Information - Statements you received and payments you made over the past 13 months. Statements are shown as links, which you may click on to display and print if necessary. Be aware of how much energy you use each month and how it is being used in your home, your business or on your farm.
- Your Services - Lists services you are billed for and allows you to select a service and see consumption and costs.
- Your Customer Service Programs - Here you can view available customer service programs. Examples are ACH - bank draft, budget billing, life support notification, auto credit card, and E-bill notification via e-mail.
Download a step-by-step pdf file on how to set up an online account.
Having trouble logging into Access My Account?
If you are having trouble accessing the login page using our Access My Account link please try using another browser such as Firefox or Chrome.
If needing to install, please click the Firefox icon below. Once installed please access your account through your new browser.
When prompted click Run followed by choosing Install when you reach the install wizard. We apologize for the inconvenience. Please call our office at 1-800-253-5189 if you are needing assistance.
WIPCO has many different options to pay your electric bill. Use the option that works best for you!
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